Duties and Responsibilities |
- respond to potential customers on Precidia's products and services
- provide quotes, where applicable
- receive and review purchase orders including co-ordination with manufacturing, finance and logistics in order to ensure correct shipment of product, verification of pricing/discounts, providing courier information to customers, resolution of customs issues
- daily interaction with technical support team to ensure customer queries are being answered, update of customer maintenance status
- daily interaction with finance team on customer credit status
- input all inquiries into database
- generate monthly reports on websales activity
- correspond/follow up with accounts to ensure needs are being met
- maintain rapport with customers and provide the best possible service
- monitor trial/demo stock for customers and partners to ensure either purchase or return of product
- ensure prompt follow up with customer inquiries via web, phone, etc.
- process credit card sales
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Experience and Qualifications |
- post secondary education preferred
- customer relationship experience
- ability to communicate effectively
- strong organizational skills - ability to handle multiple priorities and meet deadlines
- excellent interpersonal skills - exercising initiative, good judgment and confidentiality
- thorough comprehension of sales activities
- strong attention to detail
- manage expectations of both internal and external parties
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Please forward your resume to careers@precidia.com. |
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