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- 24/7 remote access to device, network and transaction data from all merchants and locations
- Decreases cost of providing support to merchants, with remote access
- Facilitates remote deployment of POSLynx220/TransNet solution
- Alerts for network failure to pager, cellphone or email
- Remote application and configuration download
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 Overview
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| NetVu is a web-based management server that simplifies device and network support with 24/7 remote access. NetVu contains all of the device, network and transaction data collected from the Precidia unit, and features a range of tools that put you in the driver's seat when it comes to deploying , monitoring and managing networked devices. |
| Products managed by NetVu include the iPocket232, which connects rs232 devices to Ethernet, and POSLynx220 Series devices, designed as platforms for the TransNet payment engine software. |
| NetVu is the answer to rising support costs. For the retail payments industry, NetVu makes support of merchants easier and more cost effective. From remotely deploying and configuring units, to network failure alerts, NetVu is always working to make your job easier. NetVu also plays a key role in securing the TransNet/POSLynx220 payment engine solution, delivering automatic PCI DSS and PCI PA-DSS updates to the POSLynx220 device, ensuring cardholder security is always maintained. NetVu also features a Security Audit log of all activities by users, contributing to the solution's PCI DSS compliance. |
- Reporting
- Remote Configuration
- Features
- Benefits
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Reporting |
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Remote Configuration |
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Remote Deployment
NetVu sets the standard for deployment simplicity. After a simple plug and play installation, the Precidia unit is ready to be remotely configured. Simply enter NetVu's user interface from any PC, and follow the intuitive instructions to assign and configure any number of devices, in any location. Modelled on the successful payment terminal installation process, NetVu will have you up and running in minutes, not hours. Remote configuration and administration reduces staff and travel costs, maximizing already busy technical personnel.
A View of the Network for 24/7 Support
When problems occur, users are often frustrated by the pressure of resolving them quickly. With NetVu, problems can be quickly and accurately located on the network, avoiding finger pointing amongst suppliers. This shortcut can shave critical minutes, minimizing lost opportunities. Help desk staff, with the device ID number and a standard web browser, can view device activity and determine the location of the problem, all with the assurance of SSL encryption so only those you authorize can view device data.
Device Management Simplified
NetVu actively manages POSLynx220 series hardware platforms, allowing merchants and their service providers to remotely act on data, resolving problems quickly and cost effectively. In addition, help desk applications can be interfaced to NetVu through standard web services, facilitating enhanced remote support. Management features include asset management and version control, configuration storage, search and download capabilities, and application downloads.
Network and Transaction Alerts
NetVu offers several settings which allow users to customize alerts they wish to receive. Alerts can be received via email, pager or smartphone. Alerts include network downtime and transaction alerts (manual transactions over specified dollar limits, no transactions for specified period of time, batch not closed). Some alerts help maintain and manage transaction processing, while others can alert managers to the possibility of fraud or theft.
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- Simple, low cost remote deployment
- 24/7 monitoring reduces operational and support costs
- Detect network problems before the merchant does
- Remote application and configuration download
- Network failure alerts to pager, smartphone or email eliminate downtime
- Automatic PCI PA-DSS updates for ongoing compliance
- Log and audit files help maintain stringent security
- Interfaces easily to existing help desk applications
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| Customer Testimonials |
| "The management tools are really helpful to us in supporting our merchants. I use NetVu on a daily basis to verify a customer's network status or check on other aspects of their operations. The ability to make changes to a merchant's set up remotely from my PC is a huge time saver as well". |
Julie Sharpe
Senior POS Specialist
Focus POS of Arizona |
| "Unidine has taken advantage of TransNet's design to access NetVu remotely. We receive network alerts for all of our locations on our smartphones, and can use the browsers on these handheld devices to access data on and manage changes to the POS devices in our locations. The ability to access data and manage the devices from virtually anywhere offers significant advantages when supporting multiple locations with a lean IT team". |
James Lux
Chief Information Officer
Unidine Corporation |
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