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Challenge
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| Many hospitality providers and retailers use PC cash registers running Point-of-Sale (POS) software provided by Squirrel, Micros or other manufacturers. While merchants are highly satisfied with these systems, leveraging Internet-based payment processing can help them improve customer service and lower costs. With hundreds of possible system/software variations, any IP solution must be transparent to existing equipment and applications, and require minimal staff training. |
Solution
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| Precidia's POSConnect products, such as the POSLynx220 with NetVu, enable restaurateurs, hoteliers and retailers to easily connect existing PC-based POS systems to broadband IP networks. Seamlessly converting dial or serial-based transaction data to IP, single or multiport POSConnect products enable hospitality providers to eliminate dedicated dial lines and modem costs while decreasing transaction times from an average of 12-20 seconds to between 4-6 seconds. |
| Implementation is simple - there are no additional hardware, software or training requirements. Hospitality providers also gain a host of new features, including log and status pages that simplify daily reconciliation and equipment diagnostics. |
Application Diagram
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| Multiport Serial/Dial Connectivity |
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| Single port Serial/Dial Connectivity |
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Benefits
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- Faster transaction times
- Reduced costs by eliminating dedicated dial line for POS transactions
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- Improved customer service and operating efficiency
- Simplified maintenance and diagnostics
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| Customer Testimonial |
| “Not only have we reduced our transaction times from 12 seconds to an average of 4 seconds, access to a broadband network via the POSLynx220 has improved communications amongst our restaurants, and allowed our IT department to test and troubleshoot field devices from a central location” |
Bill Drake Network Administrator Restaurant Systems |
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