 Challenge
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| PBX management can be challenging, often requiring dedicated personnel or contractors to maintain the system. Many organizations, from small offices to large corporations, still require dedicated resources to trouble shoot, configure, and upgrade PBX systems on a regular basis. In many cases there are multiple offices and resources are limited, so offsite administrative tasks are often completed using an analog modem, which is costly, slow and cumbersome. |
Solution |
| Precidia's Remote Access Devices, including the iPocket232 and Ether232Plus, connect serial equipment such as a PBX to an IP network. Using a Precidia device, you can network enable a PBX by connecting its serial port to the company's LAN/WAN or other IP network, making it instantly accessible from a central location. |
| Using a Precidia device reduces the personnel costs associated with monitoring a PBX system in local and/or remote areas, because the system is monitored in real time from a central location on the network, using a standard PC. Automatic traffic routing capabilities facilitate disaster recovery while statistics available from the Precidia device via an embedded web server, further simplifying maintenance and diagnostics. |
| For use with legacy PBXs from all manufacturers including Mitel, NEC, Nortel and Avaya, this simple 'plug and play' solution extends the service life of an expensive PBX system and simplifies the management and maintenance. |
Application Diagram |
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Benefits |
- Eliminate modem costs
- Simple installation
- Improved operational efficiency
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- Enhanced system reliability
- Reduced onsite service calls
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| Customer Testimonial |
| "Precidia's Ether232 allowed us to connect the customer's Mitel 3300 PBX to the Hotel's Call Management Solution using the PBX's telnet port. With no on site support, the hotel's PBX can now be monitored remotely by contract staff, saving HTM Ltd thousands of dollars in resource costs and staff time." |
Mike Vann
Technical Director
Hotel Telephone Maintenance (HTM) Ltd |
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| Working with PBX Leaders: |
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