Support Request

Precidia Product Warranty is one year, web based support. In the event of a technical problem or question, please complete the form below. The fields indicated with an asterisk * are required.


*Full Name:
*Company Name:
*Email Address:
*Telephone Number (with area code):
*Product Serial Number:	ie: 00:01:1E:05:02:2A
*Product Name:
Firmware Version:
*Describe the problem you are experiencing:
Which of the unit's LEDs are solid or flashing?:
*What kind of cables are plugged into the unit and where do they terminate?:	ie: null modem, straight through, customized

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support@precidia.com

techinquiries@precidia.com

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